Shipping and Delivery Information at Crazeins
At Crazeins, we understand that receiving your order promptly and in perfect condition is important to you. We strive to ensure that all orders are processed and shipped efficiently, keeping you informed every step of the way.
Shipping Times
- Within the UK and Europe: Our standard delivery time is between 4 to 8 days. In some cases, due to unforeseen issues, delivery may take up to a maximum of 10 days. We appreciate your patience and encourage you to track your order with the provided Tracking ID for the latest updates.
- Outside of the UK and Europe: For our international customers, the delivery time ranges from 8 to 12 days. While we often deliver sooner than the stated maximum time, we mention it to ensure you have a clear expectation.
If Your Order is Delayed
We always aim to deliver your products within the mentioned timeframe. However, if your delivery exceeds 10 days within the UK and Europe or 12 days for orders outside these regions, we kindly ask for a bit more patience. You can continuously track your parcel using the provided Tracking ID to check its status. Rest assured, our team keeps a close eye on all deliveries and remains proactive in communicating updates.
Tracking Your Order
Upon dispatch, you will receive a Tracking ID via email. This allows you to follow your parcel’s journey and get real-time updates. If you have any questions about tracking your order, please feel free to contact our customer service team.
Our Commitment to You
- Stay Informed: We promise to keep you updated about your delivery status. Our customer service team is always here to provide additional information and assistance.
- Quality Assurance: Every order is carefully packed and checked to ensure it reaches you in excellent condition.
- Customer Support: Should you have any concerns or queries about your order, shipping times, or if you require assistance after your order has exceeded the maximum expected delivery time, please contact us at support@crazeins.com.
We value your trust in Crazeins and thank you for your understanding and patience in situations that are beyond our control. Our goal is to provide you with the best shopping experience, including a hassle-free delivery.
Thank You for Choosing Crazeins
Your satisfaction is our top priority. We look forward to delivering your pet essentials promptly and safely to your doorstep.