SUMMER SALE, Get 40% Off for all products.

Returns and Refunds

Returns and Refunds Policy at Crazeins

At Crazeins, we’re committed to the satisfaction of our customers. We understand that sometimes a product may not be what you expected, and we want to ensure a fair and straightforward process for returns and refunds.

Return Policy

  • Time Frame: You may return most new, unopened items within 30 days of delivery for a full refund.
  • Condition of Goods: Returned items must be in their original condition and packaging. Used or damaged items, unless defective, cannot be returned.
  • Exclusions: We cannot accept returns for change of mind or late delivery. Please ensure you choose your products carefully and verify the delivery time before purchasing.
  • How to Return: To initiate a return, please contact us at with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.

Refund Policy

  • Processing Returns: Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund.
  • Refund Approval: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
  • Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


  • Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at We will arrange a replacement or refund and advise on the return process for the damaged item.
  • Gift Items: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Contact Us

For more information about our Returns and Refunds Policy, please contact us at or call us at +44 7743750212. We’re here to help ensure your shopping experience is as enjoyable and hassle-free as possible.

Scroll To Top

My Cart

Shopping cart is empty!

Continue Shopping