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Orders and delivery

Orders and Delivery at Crazeins

Welcome to our Orders and Delivery information page. At Crazeins, we are committed to providing our customers with clear, timely, and transparent shipping processes to ensure your shopping experience is as smooth and enjoyable as possible.

Shipping Times

For Customers in the UK and Europe:

  • Standard Delivery Time: 4 to 8 days under normal circumstances.
  • Maximum Delivery Time: In the event of unforeseen delays, we ask our customers to allow up to 10 days for delivery. We appreciate your patience and encourage you to use the provided Tracking ID to monitor your parcel’s journey.

For Customers Outside the UK and Europe:

  • Standard Delivery Time: 8 to 12 days. We often deliver ahead of this schedule, but we set this maximum time to manage expectations realistically.

If Your Order is Delayed

While we strive to meet the above timelines, there can occasionally be delays beyond our control. If your delivery time exceeds the maximum expected period (10 days for UK and Europe, 12 days for outside these regions), we kindly request a bit more patience. You can always track your order’s progress with the Tracking ID sent to your email upon dispatch.

Tracking Your Order

Once your order is on its way, you’ll receive a tracking number. This allows you to view real-time updates and get a better estimate of the delivery date. If you encounter any issues with tracking or if your parcel seems delayed beyond the expected timeframe, please contact us directly for assistance.

Customer Support and Assistance

Our customer service team is here to help with any queries or concerns regarding your order or delivery:

We understand the importance of receiving your orders promptly, especially when it comes to pet essentials. Our team works diligently to ensure your items arrive on time and in perfect condition.

Thank You for Choosing Crazeins

We value your trust and business. Thank you for understanding that sometimes delays happen, despite our best efforts. Rest assured, we’re always here to support and assist you with any aspect of your order.

For any further questions about our Orders and Delivery process, please don’t hesitate to reach out. Happy shopping!

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