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Customer Service

Customer Service at Crazeins

We’re Here to Help!

Welcome to the Crazeins Customer Service page. Our commitment to you extends beyond just providing high-quality products – we want to ensure you have a positive and seamless experience with our store. Whether you have questions, need assistance with an order, or just want to provide feedback, we’re here for you.

Contact Us

For any inquiries or support, our team is ready to assist:

  • Email Support: Reach us at []. We aim to respond to all emails within 24 hours.
  • Phone Support: Call us at [+44 7743750212] during our business hours (9 AM to 5 PM GMT, Monday to Friday).
  • Live Chat: Available on our website for instant support during business hours.


Many common questions are answered in our FAQs section. From order tracking to return processes, find quick answers to your queries here.

Order Inquiries

  • Track Your Order: To check the status of your order, visit our Order Tracking page.
  • Modifications and Cancellations: If you need to modify or cancel your order, please contact us as soon as possible.

Returns and Refunds

Not satisfied with your purchase? No problem. Visit our Refund Policy page for detailed information on how to return a product and receive a refund.

Shipping Information

For information on shipping options, timelines, and costs, please visit our Shipping Policy page.

Product Support

Need help with a product or want more information? Our product support team is here to provide you with detailed product guidance and troubleshooting.


Your feedback is crucial in helping us improve. If you have suggestions, concerns, or compliments, we’d love to hear from you.

Stay Updated

Keep up-to-date with our latest news, products, and offers by subscribing to the Crazeins newsletter.

Our Promise to You

At Crazeins, we strive to provide exceptional service and support. We value your trust in our brand and will do everything in our power to ensure your satisfaction.

Thank you for choosing Crazeins – Your go-to place for pet essentials.

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